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Our Specialized
Programs
Tour Guide Program
Eco Guide Program
Tour Manager Program
TOUR GUIDING
PRINCIPLES & TECHNIQUES
Learn to deliver amazing tours
and get top ratings
by your guests
eLearning
Courses
International Tour Guide Certifications
Tour Guide Program
Certified Tour Guide
What you will learn in this program:
How to develop your knowledge in the field
How to earn guests trust & confidence
How to communicate effectively on tour
How to start with an impressive opening
How to assess guests satisfaction during tour
How to encourage guest participation
How to tailor experience to guests needs
How to end your tour on a high note
Eco Guide Program
Certified Eco Guide
What you will learn in this program:
How to design tours with guests in mind
How to develop captivating tour descriptions
How to write highly attractive guide profiles
How to differentiate your tours
How to price your tour
How to establish an online presence
How to manage your online reputation
Understanding online review sites
How to train and develop your tour guides
Tour Manager Program
Certified Tour Manager
What you will learn in this program:
How to interpret wildlife
How to best deliver conservation messages
How to use different interpretation techniques
How to organize information effectively
How to develop key messages for your tour
How to use storytelling techniques to deliver conservation messages
How to use props and biofacts to enrich guests experience
Tour Guide
Development Program
Get your accredited certification from
ncfe
upon completion of the full program
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Tour Guide Development Program
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Tour Guiding Principles & Techniques
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Advanced Guiding Skills
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Traits of Expert Tour Guide
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Dealing with Challenges on Tour
Tour Manager
Development Program
Get your accredited certification from
ncfe
upon completion of the full program
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Tour Manager Development Program
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Digital Marketing of Tours & Activities
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Differentiating Tours & Activities
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Developing Tours & Training Guides
Eco Guide
Development Program
Get your accredited certification from
ncfe
upon completion of the full program
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The Making of Interpretive Experiences
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Mastering the art of interpretation
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Knowing your Audience
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Developing Content
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Communicating Effectively
Knowledge
Hub
Get the knowledge you need to market and manage your tourism operations
Effective Online Marketing Techniques
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Managing Internet & Social Media Presence
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Managing Online Reputation
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Optimizing Online Booking Capabilities
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Principles & Best Practices of Ecotourism
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Tips to Improve Tourism Businesses
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