Tour Guide Essentials


This exceptional course is practical in nature. It will help you develop your guiding skills so you can become a true tourism professional and excel in leading tours. The program starts by setting a baseline for each participant through detailed skills assessments to identify clear development goals. Following, participants will go on a development journey learning every aspect of the guiding profession and developing valuable knowledge and skills in the process


Target Audience

Tour guides, educators, and tour and activity operators delivering experiences in:
Museums, Cultural sites, Historic sites, City tours, Bus tours, Nature walks, Zoos, Safaris, Wildlife Parks, Aquariums, Nature Reserves and more


Participants will receive a Level 3 Accredited Certificate in tour guiding upon the successful completion of all tasks and assessments of the program. Certificate is accredited by ncfe, a leading British awarding organization

Key Learning Areas

  • Developing in depth knowledge
  • Communicating to inform and entertain
  • Starting and closing tour in a memorable way
  • Knowing and managing your audience
  • Engaging guests and encouraging their participation

Here is what you will learn in this course

  • How to develop in-depth knowledge of your tour
  • How to prepare well for your tour
  • How to communicate effectively with your guests
  • How to start your tour in an impressive manner
  • How to conduct captivating tours
  • How to engage your guests and encourage their participation
  • How to deal with guests of different cultures
  • How to cater to guests with different learning styles
  • How to end your tour in a memorable fashion
  • How to deal with difficult situations